The Orientation of Millennials at Work Highlights a Social Transformation

Screen shot 2013-11-19 at 10.09.06 AMA recent article in the New York Times by Tom Agan, co-founder and managing partner of Rivia, highlights a significant transformation underway in our culture. Although it’s linked with the rise of the millennials, I think it’s part of a broader shift of mentality, values, outlook on life, and behavior — and will increasingly impact how people conduct their personal relationships, what they seek from their careers, and public policy. Agan’s essay describes how this shift is visible in the workplace; and why embracing it can enhance innovation and creativity, especially when joined with the experience of older workers.

Agan writes, “Social media permeate the personal, academic, political and professional lives of millennials, helping to foster the type of environment where innovation flourishes. So when compared with older generations, millennials learn quickly — and that’s the most important driver of innovation.”

And, “If corporate cultures don’t align with the transparency, free flow of information, and inclusiveness that millennials highly value — and that are also essential for learning and successful innovation — the competitiveness of many established businesses will suffer. Millennials are becoming more aware of their rising worth. Coupling their ability to learn quickly with their insistence on having a say, they pack a powerful punch.” For the complete article, click here.

An example of the innovative and creative energy of this generation is a report in Just Means that a group of Millennials have created an alternative website to HealthCare.gov: Three twenty-something programmers have created a functional website, HealthSherpa.com, that tells consumers what health insurance plans are available, based on their zip code, plan preference, and personal information. Users can find and compare plans and prices, and work with a subsidy calculator. The trio had each tried to get information from the marketplaces created by the Affordable Care Act, but could not. So they built their own site, using data posted on HealthCare.gov and other information requested from state exchanges. Despite its limits (it can not sign up users), HealthSherpa.com has received 1.4 million views; the site’s “how to buy” buttons have been clicked over 150,000 times. It took the group just “a few days” to build out their minimal but useful site. The federal government should consider outsourcing to West Coast millennials instead of the “professionals” to get up a working HealthCare.gov.

 

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