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Posts Tagged ‘careers’

The Spiritual Similarities Between Steve Jobs and George Harrison

October 22nd, 2011
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The day Steve Jobs died — Oct. 5 — coincided with HBO’s broadcast of the first part of Martin Scorsese’s documentary on the life of George Harrison, “Living In The Material World.” That conjunction of events brought to mind some interesting parallels between the lives of Jobs and Harrison. I think we can learn something of value about their life journeys — their ups and downs, their losses and transitions during their middle years and… how they handled the prospect of death.

Both moved through and beyond their young adult years along different yet similar paths. Their examples highlight the importance of deciding what you choose to live and work for; and how your choices impact the world, as you grow towards becoming a full adult.

Knowing what it means to become an adult is especially crucial once you’ve entered your 30s and the decades beyond. That’s when the core challenge of life looms large: Discovering and acting upon what has lasting value, as opposed to embracing impermanent, superficial or illusory goals. That is, awakening to what really matters to you, and then pursuing it with passion, conviction and focus.

Both Jobs and Harrison appear to have discovered Read more…

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Research Finds That “Nice Guys” Are Less Successful — But Is That So?

October 15th, 2011
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A recent study reported that “nice guys” who are “agreeable” achieve less success in their careers than those who are more rude, dominating, aggressive, hostile and dismissive of others. But is that so? I think the researchers’ findings reflect some confusion about the traits and behavior that underlie the most productive and successful careers and companies in today’s evolving workplace.

A team from Cornell’s School of Industrial and Labor Relations, Notre Dame and the University of Western Ontario conducted the study. They surveyed people’s self-reported descriptions of their level of “agreeableness.” The researchers found that men who rated themselves “highly agreeable” earned less money than men who described themselves as less so — on average, about 18 percent less annually. The gap was found among women as well, but to a lesser degree. Regarding these findings, one of the study’s co-authors, Beth A. Livingston, concluded that “Nice guys are getting the shaft.”

But how, exactly, did the researchers define “nice” or “agreeable” in the study? Moreover, it’s notable that defined “success” solely in terms of income, and that may not be the criteria that everyone uses — especially since the post-2008 crash.

The researchers asked the participants to rate themselves along several related dimensions, such as “agreeable” vs. “quarrelsome;” “difficult” vs. “cooperative;” and “stubborn vs. flexible.” One problem with this is Read more…

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Does Imagining a Goal Make You Less Likely to Achieve It?

July 28th, 2011
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A common theme among self-help teachings and new age spiritual ideas, such as The Secret, is that you have the power within you to make your “dreams” come true by focusing your mental energy, your “intent” on them. Then, they will come to you. But some new research claims that doing so can actually make you less likely to achieve what you wish for.

The research says that fantasizing about achieving goals makes you less likely to achieve them because it drains the energy you need to pursue them. I think the research is as flawed and distorted as The Secret and similar teachings, but for very different reasons. Let’s take a look.

This study, from New York University’s Motivation Lab, found that “positive fantasies” predict poor achievement because they don’t generate the energy to pursue the desired future. That is, if you create idealized images of future outcomes, your fantasized ambitions are less likely to become reality. That’s because positive fantasies are de-energizing.

The research contains so many confused ideas and faulty assumptions that it’s hard to know where to begin. But it does, indirectly, open a door to understanding some important elements for turning your goals into reality. Read more…

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How To Deal With Abusive Bosses And Unhealthy Management With “Engaged Indifference”

July 12th, 2011
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In my previous post I described how abusive bosses and psychologically unhealthy management harm both employees and business success, and I explained that such behavior in the workplace is increasingly dysfunctional in today’s highly interconnected, interdependent economic and social environment. This follow-up piece offers some suggestions for dealing with such situations when you find yourself within them.

Many people struggle to find ways to better cope when subjected to unhealthy, abusive management. Often that means learning stress management techniques. They can be helpful, especially when you don’t think any alternatives exist. But ultimately, they aren’t enough. However, reframing how you envision your situation to begin with can open the door to proactive, positive actions in the situation you feel trapped in.

Cathy’s example contains some ways you can do that. She was at mid-level in her company and had a record of steady promotion. At one point, senior leadership in her area changed abruptly, and she was now reporting to a newly appointed boss. “I’m here to shake things up,” he told everyone when he took over. “Everyone’s job is on the line.”

Cathy’s assessment of her new boss was that he didn’t really know her area of expertise, nor was he very interested in learning about it. Nevertheless, he freely criticized her work. Moreover, he kept sitting on a promotion that she had been in line for.

It wasn’t just her: Her boss stirred up much resentment among others because of his arrogant, controlling, dismissive style. When Cathy researched something he had requested and presented it to him, he exploded, Read more…

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Abusive Bosses And Unhealthy Management Take An Enormous Toll

June 27th, 2011
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“I’ll tell you what the real problem is,” Ralph told me with a confident smile. “I’m a high-level performer. But most everyone around me – my peers, direct reports, upper management – they’re incompetents, jerks, or total idiots. Take your pick.”

“This company values incompetence,” he continued. “That’s the real problem. That shows you how screwed-up it is. But they’re telling me that I’m the problem! That I need help? It’s the people upstairs that need it!” He shook his head in dismay.

Sound familiar? People like Ralph are all too common in companies today. He illustrates just one type of abusive boss, often part of an overall unhealthy management culture that takes an enormous toll on both workers and business success.

In this post I describe some examples of that toll in today’s workplace culture and point towards some ways to deal with them — ways that require something different from the usual coping and stress management strategies.

You might guess, correctly, that Ralph was oblivious to the fact that his description of others was how his co-workers and subordinates described him. One of his colleagues had e-mailed him after their last encounter, saying “If you ever set foot in my office again, I’ll throw your ass right out the window.” Ralph dismissed that with a wave of his hand, saying, “That’s typical – he’s threatened by me because he knows I’m leagues beyond him. Always have been.”

Ralph is a senior executive and, in fact, a high-level performer in his company. But his abusive management and poor relationships were generating a growing chorus of complaints. To its credit, his company wanted to salvage rather than fire him, and offered him an executive coaching program. But Ralph saw this as punishment.

Of course there are psychological roots to behavior like Ralph’s. But that doesn’t matter much to the people who have to deal with the consequences on a daily basis. Read more…

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Gen X and Gen Y Workers Are Driving The New “4.0″ Career

December 13th, 2010
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I often hear the following laments from younger and older careerists — about each other:

Younger workers: “These older people just don’t get it. They expect us to just fall into line, follow bureaucratic rules, and they don’t show us respect for what we know or what we can do.”

The older workers: “These young people just don’t understand how to function within an organization. They want recognition, promotion, everything before they’ve earned it, step-by-step, like we had to do. That’s not how reality is.”

They remind me of a couple who said about each other, “It’s not that we see things differently. It’s worse than that: We’re seeing different things!”

In a way, they are. Different career orientations are like lenses through which you view the world. In my recent post on the rise of the 4.0 career, I wrote that this shift is most visible among Generation X and Generation Y workers, but that it’s a broader movement as well, originating with baby boomers and the 60s generation who are now moving through midlife. But as the 4.0 career orientation grows, it’s also spawning the above differences in perception. In this post I describe the younger generation’s contribution to the 4.0 career transformation. It began before the economic meltdown and will continue to have an impact on organizations and personal lives in the years ahead, post-recovery.

To recap a bit, what I call the 4.0 career orientation includes but extends beyond the 3.0 career concerns that emerged in the last 20 years. The latter are about finding personally meaningful work and seeking a good work-life balance. In essence, the 3.0 careerist is focused on self-development. In contrast, the 4.0 orientation includes but also moves beyond those more personal concerns. It’s more focused on having an impact on something larger than oneself, contributing something socially useful that connects with the needs of the larger human community. The vehicle is opportunity for continuous new learning and creative innovation at work. The 4.0 orientation links with the movement towards creating successful businesses that also contribute to the solution of social problems. Read more…

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Notes From Serbia: A Different Take On The Career Treadmill

December 4th, 2010

The following is a guest post by Tijana Milosevic, a Belgrade-based freelance writer. Before returning to Serbia, Tijana received an MA degree from the School of Media and Public Affairs at the George Washington University in Washington DC and worked with various public diplomacy and international communications organizations in Washington. She currently lectures in media psychology and media research at Singidunum University for Media and Communications in Belgrade. Tijana was trained with the Radio Free Europe in Washington and BBC World in London. She is also the recipient of the Goldman Sachs Global Leaders Award and numerous Open Society Institute scholarships. tijana.milosevic@gmail.com


Coming from Serbia — a country of six million in Eastern Europe that once belonged to a larger, war-torn entity called socialist Yugoslavia — I wasn’t fully aware of the notion of “career anxiety” when I came to Washington DC for my MA degree. Until one evening, that is, at the very onset of the school year.  A colleague of mine who was just turning twenty-seven raised his glass and voiced his fear: “Twenty-seven: no serious job and no stable career track.”

I was twenty- three at the time and could not comprehend why anyone would be obliged to have a “career track,” let alone a stable one, especially at (what I saw as) the tender age of twenty seven. In fact, I had never entertained the concept the way my American friends were referring to it.

While many Americans move out of their homes when they’re 19 to hit college, the East- European model is quite different.  Countries are smaller, and if there’s any migration it is directed typically towards the capital, so young people continue to live with their families through college. Because of high unemployment rates and poor standard of living, they aren’t expected to become financially independent, and many depend on their parents well into their late twenties or even early thirties -without a sense of shame that such state of affairs entails in the US. These factors reduce the relevance of what Americans often describe as “the treadmill feel”- an almost compulsive desire for continuous promotions, financial gains, followed by a rise in social status, and an increasing social anxiety.

In societies that are similar to mine, the American model is looked down upon as “harsh capitalistic,” “individualistic” and above all “alienated,” as American parents are not perceived to provide enough financial and emotional support for their children. In fact my family and friends had observed that I shouldn’t have chosen America, since I would probably feel better in Western Europe – where life is not as fast paced as in the US and capitalism still has a “human face.”

For example, Americans still work nine full weeks (350 hours) longer than West Europeans do and paid vacation days across Western Europe are well above the US threshold. The French still have the 35 hour working week, while the hourly productivity is one of the highest in the world. On the other hand, in the US an increasing popularity of employment therapy suggests that a high-paying job still comes first, as job issues “have a huge mental health component,” and therapists emphasize the importance of “toxic co-workers and the ramifications of massive layoffs.”

Numerous writers have outlined the dangers of isolation and careerism in the American society. In her famous work “Eichmann in Jerusalem,” Hannah Arendt equates careerism with lack of thinking that led to Holocaust: “what for Eichmann was a job, with its daily routine, its ups and downs, was for the Jews quite literally the end of the world. Genocide […] is work. If it is to be done, people must be hired and paid; if it is to be done well, they must be supervised and promoted.”

In Serbia even young and busy corporate-minded career professionals do not have to mark their calendars to meet with close friends.  One can always find the time for a spontaneous chat over coffee. Still, this laid back culture is now beginning to change with an increasing development of free market capitalism.  I still remember how strange it felt when I first came to DC and had to schedule coffees and lunches with people weeks or even months in advance. I found it odd that people rarely picked up the cell phone (which, granted, could be merely my personal experience, although many Americans confirmed it!) and would often leave the time and date of the call in their voicemails, which implied the other person might not get back to them in a while. I also came to discover that what Americans often referred to as “friends,” people from my region would prefer to call “acquaintances.” The term “friend” cannot be reserved for someone you meet once in a couple of months and do not know well enough to open up to.

Those experiences bring to mind a memorable line from from “Eat, Pray, Love,” a biographical story recently turned into a Hollywood blockbuster starring Julia Roberts: “You Americans know entertainment but you do not know how to enjoy yourselves,” Roberts plays a successful thirty-something American who decides to embark on a soul-searching trip to Italy, India and Bally after realizing her job, husband and newly bought house are not what she really wanted from life. Perhaps that’s a superficial take on what many would describe as an equally superficial Californian trend to “do something spiritual,” but the above quote shows there’s something to the American career frenzy that remains unique to the United States. The opportunity cost for “dolce far niente” or “the joy of doing nothing,” runs high.

Reflecting on this, I ran into an interesting take on “Eat Pray Love” by a 23-year old blogger: “We are not sympathetic to spiritual personal crises anymore. If you want to have an emotional breakdown about something, you better have a logical, elaborate and secular reason; otherwise you will be dismissed as whiny, annoying and laughable.” I wonder if her comment has to do with the lack of experience or the possibility that the generation entering the work force will not have an adequate justification for its desire to escape the treadmill feel– amidst all the superficial takes on this complex topic.

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The 4.0 Career Is Coming: Are You Ready?

November 18th, 2010
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Originally published in The Huffington Post

Even in the midst of our economic disaster that’s hitting all but the wealthiest Americans, a transformation is continuing within people’s orientation to work. I call it the rise of the 4.0 career. 

This growing shift concerns how men and women think about and pursue their careers. It also defines the features of organizations that they want to work for and commit to. This shift that I describe below transcends its most visible form: Generation X’s and, especially, Generation Y’s attitudes and behavior in the workplace. Those are part of a broader shift whose origins are within men and women at the younger end of the baby boomer spectrum.

I first encountered this while interviewing yuppies (remember them?) in the 1980s for my book Modern Madness, about the emotional downside of career success. I often found that people would want to talk about a gnawing feeling of wanting something more “meaningful” from their work. They didn’t have quite the right language back then to express what that would look like other than feeling a gap between their personal values and the trade-offs they had to make to keep moving up in their careers and companies. The positive ideals of the 60s seemed to have trickled down into their yearnings, where they remained a kind of irritant.

Flashing forward 25 years, those people are now today’s midlife baby boomers. Their earlier irritation has bloomed into consciously expressed attitudes and behavior that have filtered down into the younger generations, where they’ve continued to evolve. Today, they’re reshaping how people think about and pursue their careers within today’s era of interconnection, constant networking and unpredictable change.

I’ll oversimplify for the sake of highlighting an evolution of people’s career orientations:

Career Versions 1.0, 2.0, 3.0… And The Emerging 4.0

The 1.0 career describes  Read more…

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Three Essential Pillars Of Health and Resiliency In Today’s World

July 15th, 2010
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Upgrade To Career 4.0; Practice “Harnicissism;” and Become a Good Ancestor

In a previous post I wrote that a key pathway to psychological health and resiliency in today’s world is learning to “forget yourself.” This post describes ways to do that in three important realms of your life – your work, your personal relationships, and your life “footprint.”

In the earlier post I explained that “forgetting yourself” doesn’t mean neglecting your own legitimate needs or concerns. Rather, it means letting go of our human tendency to overly dwell on ourselves – our own concerns, needs, desires, slights, complaints about others, and so on. Psychological health and resiliency in today’s world grows when you can do that and put your energies in the service of something larger than yourself: problems, needs and challenges that lie beyond your own personal, narrow self-interest.

That may sound like a paradox, but it’s based on a new reality: Today’s world is changing more rapidly than you can imagine and is becoming immensely interdependent, interconnected, unpredictable and unstable. In this new environment you can’t create or sustain a positive, healthy life through the old ways of reactive resiliency, of coping and hoping to rebound.

That is, chronic unhappiness, dysfunction and overt emotional disturbance lie in store for those who remain too locked into thinking about themselves and who use old solutions to achieve success in relationships and at work. For example, trying to achieve power and domination over others, and thinking you can hold on to that. Fearing collaboration and avoiding mutuality with people who are different from yourself, or with whom you have differences. Looking for ways to cope with stress and restore equilibrium or “balance” in your life. And overall, being absorbed by your own conflicts, disappointments and the like. The latter are inevitable, and dwelling on them is a breeding ground for resentment, jealousy, and blame. That’s a dead-end. The consequences are visible in people who are unable to handle career downturn, who experience mounting relationship conflicts and who suffer from a range of psychological problems like depression, boredom, stress, anxiety and self-undermining behavior.

In contrast, positive resiliency in today’s environment is the byproduct when you aim towards common goals, purposes or missions larger than just your own narrow self-interests. That keeps you nimble, flexible, and adaptive to change and unpredictable events that are part of our new era. Then, you’re creating true balance, between your “outer” and “inner” life.

Here are three ways you can move through self-interest. Each describes a shift, or evolution from the older, reactive form of resilience to the new, proactive form:

Upgrade your career to the 4.0 version; Practice “Harnicissism;” and Become a Good Ancestor

Yeah, I know — those descriptions sound odd. Read more…

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Today’s Psychologically Healthy Adult — Neither Adult Nor Healthy

April 20th, 2010

Becoming Sane….Part III

In previous posts on the theme of “becoming sane in a turbulent, interconnected, unpredictable world,” I described why conventional emotional resiliency doesn’t work in the 21st Century; and what that means for building a psychologically healthy life in today’s world.

In this post I’ll explain why many of the conflicts men and women deal with today stem from this contradiction:  The criteria for adult psychological health accepted by the mental health professions and the general public doesn’t really describe an adult. Nor, for that matter, does it describe psychological health.

A contradiction, to be sure, so let me explain: As we entered the world of the 21st Century our definition of psychological health was largely defined by the absence of psychiatric symptoms. The problem is, that’s like defining a happy person as someone who’s not depressed.  Moreover, sometimes what appears to be a psychiatric symptom reflects movement towards greater health and growth in a person’s life situation.

But more significantly, our conventional view of psychological health is, in effect, a well-adapted, well-functioning child in relation to parents or parent figures.  Or, a sibling who interacts appropriately in a social context with other siblings. Either way, it describes a person functioning within and adapted to a world shaped and run by “parents,” psychologically speaking.

That is, we pretty much equate healthy psychological functioning with effective management or resolution of child- or sibling-based conflicts. For example, resolving and managing such child-based conflicts as impulse control; narcissistic or grandiose attitudes; and traumas around attachment, from indifference, abandonment, abuse, or parenting that otherwise damages your adult capacity for intimacy or trusting relationships.

Healthy resolution of sibling-type conflicts includes learning effective ways to compete with other “siblings” at work or in intimate relationships; managing your fears of success or disapproval; containing passive-aggressive, manipulative or other self-undermining tendencies; and finding ways to perform effectively, especially in the workplace, towards people whose approval, acceptance and reward you need or crave.

It’s no surprise, then, that many people feel and behave like children in a grown-up world. Examples permeate popular culture.  A good one is the popular TV show, “The Office.” It often portrays the eruption of these sibling-type conflicts, as the workers act out their resentments or compete with one another to win the favor of office manager Michael, another grown-up child who is self-serving and clueless about his own competitive motives and insecurity.

Unconscious child-type conflicts are often visible within intimate relationships and family life, as well.  They provide a steady stream of material for novels and movies. You can see, for example, fears of abandonment in a man who demands constant attention and assurance that he’s loved; or low-self worth in a woman who’s unconsciously attracted to partners who dominate or manipulate her. Of course it’s critical that you learn to become aware of and manage effectively whatever emotional damage you bring from your early experiences into adulthood. We all have some.  That’s a good starting point for adult psychological health, but it’s not sufficient.  A well-adapted member of a community of other “children” and “siblings” within a psychological world of “parents” is not the same thing as a healthy adult.  Especially not within today’s interconnected, non-linear world.

So – without a picture of what a healthy adult would feel, think and do in the current environment, you’re left with questions but few answers. For example:

  • How can you maintain the mental focus to keep your career skills sharp and stay on a successful path at work when you suddenly acquire a new boss who wants to take things in a new direction? Or if your company is acquired by another, or goes out of business?
  • How can you best respond, mentally, if you have a new baby and a drop in family income at the same time that globalization sidetracks your career?
  • How can you handle the pressure to work longer or do more business travel when your spouse faces the same demands?
  • What’s the healthiest way to keep your relationship alive with fresh energy – or avoid the temptation of an affair?
  • And how do you deal emotionally with the threat of terrorism — always lurking in the background of your mind — while enjoying life at the same time?

We now live within a world where the only constant is change, and where a new requirement is being able to compete and collaborate with everyone from everywhere about almost everything.

Doing that with self-awareness and knowledge of how to grow and develop all facets of your being – that’s the new path to adult psychological health.  But you need to know where to find the path.

Learning From The Business World?

Actually, I think we can learn a lot about what’s needed for psychological health from changes occurring in the business world. Read more…

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Becoming Sane….Part II

April 13th, 2010
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“What Happened To My Mental Health?”

In Part I of “Becoming Sane in a Turbulent, Interconnected, Unpredictable World,” I wrote about why you need a new kind of emotional resiliency for success and well-being in today’s world.  Here, I’ll extend those thoughts about resiliency to psychological health in general.  Just as we need to redefine resiliency, I think we need to reformulate what a psychologically healthy adult looks like in this transformed world.  Here are my ideas about that:

Throughout most of the last century, adult psychological health has been largely equated with good management and coping skills: Managing stress within your work and personal life; and effective coping with or resolution of whatever emotional conflicts you brought with you into adulthood – and we all bring along some.

So, in your work that might include being clear about your career goals, and working your way up a fairly predictable set of steps to achieve power, recognition and financial success – all the things that we’ve equated with adult maturity and mental health.

At home, it would mean forming a long-term relationship that withstands the power struggles and other differences that often lead to affairs or even divorce.  You would assume that the healthy adult doest that via compromise at best, or disguised manipulation at worst.  In addition, you would accept “normal” decline of intimate connection and vitality over time.

But the fallout from the worldwide upheaval over the last few years have turned all those criteria of health upside down.  To be clear, it’s important to be able to manage conflicts that could derail your career or personal life.  But doing that isn’t enough to ensure future success, sanity or well-being in this turbulent and highly interdependent world we now live in.

Massive, interconnected forces within this globalized, unpredictable world add a host of new emotional and behavioral challenges to living a psychologically healthy, well-functioning and fulfilling life.

I deal with the fallout almost daily: People who’ve functioned pretty well in the past, but now feel as if they’re standing on tectonic plates shifting beneath them. Despite their best efforts, they struggle with mounting anxiety about the future of their own and their children’s lives, and confusion about their values and life purpose.

There’s the former Wall Street financial executive who told me he’d always defined himself by “making it through the next end zone” in his career, working long hours to ensure financial success. Now, as his company – and career – crumbled, he found that in addition to sacrificing time with his family, he had sacrificed his health: He has diabetes and high blood pressure. “Kind of a reverse ‘deal-flow,’ ” he lamented to me.

And the management consultant, pressured to ratchet up her travel to keep her career on track. “I’d been coping with everything, I thought,” she told me, “though I don’t like needing Zoloft to do it.” Instead of her career becoming more predictable as she gained seniority, her career propelled her into an even wilder ride. “Now I don’t have enough time for my daughter or my husband,” she said. “What kind of life is this? . . . My husband’s checked out, emotionally. And what am I teaching my daughter?”

Or the lawyer, who’d prided himself on “eating what I kill, and I’m a good killer.” He told me he has “more money than I ever dreamed of,” but also says that, “secretly, I hate what I do for a living.” But what’s the alternative, he asks, without “looking like a dysfunctional failure if I opt out?” After a failed marriage, he entered therapy and had begun to realize how his father’s unfulfilled dreams of “success” have impacted his own life — when suddenly his father died. “I’m in a tailspin,” he says; depressed and confused about what his own purpose in life is.

All of these people were on the kinds of life paths they expected would bring them predictable rewards. But counting on that linear upward climb is now hazardous to your mental health.

In fact, following that old path can make you more vulnerable to Read more…

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Becoming Sane In A Turbulent, Interconnected, Unpredictable World — Part 1

April 6th, 2010
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Why Emotional Resiliency Doesn’t Work In The 21st Century

It’s becoming clear that our understanding of emotional resilience – what it is and how to achieve it — (and, more broadly, psychological health)  doesn’t mesh very well with today’s realities. Conventional descriptions of resilience and pathways to mental health don’t enable you to handle the challenges and stresses we face in the 21st Century.

Let me explain. Resilience is generally defined as the ability to cope successfully with misfortune or traumatic events. Being able to bounce back from adversity and keep on going. What helps you do that includes, for example, reviewing your strengths, focusing on positive thoughts and feelings, learning stress management, looking down the road to what you can manage better. And, by getting psychotherapy and medication when you’re unable to bounce back very well on your own.

Prior to the 21st Century, that view of resiliency and how to build it was more relevant than today. The adversity and disruptions you were likely to experience were more stable, in a sense. The world was more predictable, more linear, with respect to the kinds of stresses and disruptions that would occur – as emotionally troubling as they might be.

Most of our thinking about emotional resilience and healthy functioning, then, fits a world in which unanticipated negative events are fairly predictable. They follow a fairly understandable course, following which you can reasonably anticipate a return to some form of previous stability. In that world, wars eventually ended. The economy went through recessions, then recovered. You might suffer a career or relationship setback but could assume that there was a path to recovery.

That notion of resilience and the ways to build it remain an important foundation for mental health. But they don’t help so much when you’re faced with the challenges of today’s environment. That’s because the very notion of resilience and the strategies for bouncing back are reactive. They focus on responding to something that happens to you, rather than on what you need to be doing proactively, as part of your way of life.

Starting with 9-11, and especially since the economic meltdown that began in the fall of 2008, we’ve been living in a world that’s rapidly transforming beneath our feet. Today’s world is an interconnected, interdependent, diverse, unpredictable and unstable global community. And that’s created new psychological challenges for everyone, challenges that require a highly proactive mentality.

Without it, you might feel like the woman who consulted me recently. Even before she sat down she said,  ”I don’t know whether to reach for the Prozac….or Prilosec!”

Her grim humor masked her “recession depression” and other emotional battering. She didn’t know what would help. I’ve witnessed that a great deal in the last few years: Career and financial worries or losses; the ripple effect of those upon family life; anxieties about what sort of future one’s children are headed into, especially with climate change and terrorist threats; and the increasingly polarized views about our government’s role in people’s lives. Research and clinical observation show that all of the above are taking a psychological toll on relationships, families, career expectations, and on people’s entire sense of what they’re living and working for — their life purpose.

Unfortunately, those of us in the mental health professions haven’t been much help with these issues. Most of us continue to look through the rear-view mirror at a model of resiliency and health defined by coping with and managing conflicts in relationships and the workplace; conflicts that you can bounce back from and reestablish some kind of stability…all while continuing to pursue self-interest, such as getting your needs met, your personal goals achieved, your “happiness” acquired.

But today’s world of ongoing disruptions, continuous uncertainties and insecurity has become the new normal. Seeking to bounce back to stability and focusing on self-interest, which we’ve learned to think is the pathway to success, health and well-being, isn’t the right ticket.

In short, there’s no state of equilibrium you can bounce back to. In this highly diverse, interdependent, interconnected world.  Trying to do so is a fast ticket to dysfunction and derailment. You can’t reestablish equilibrium within a constantly shifting world. But engaging these new realities in positive ways will support your success and well-being.

Research shows that you can proactively build specific emotions, thoughts and actions that are effective for adapting to life in the non-equilibrium world we now live within. That’s encouraging, because I think we’re evolving towards a new definition of psychological health via rethinking resilience.

The criteria of a new, proactive resiliency – maybe call it “prosilience – may sound contradictory because they include letting go of self-interest in your relationships and work. The new view of resilience emphasizes being flexible, open and nimble; being able to shift and redeploy your personal resources – emotional, creative, intellectual – towards positive engagement with others.

Resiliency grows from putting your energies, your values, emotional attitudes and actions in the service of the common good – something larger than just yourself. That’s what supports both success in your outside life and internal well-being. And in today’s rapidly transforming world, you need both.

In the future look for new posts about perspectives, research and actions that relate to “becoming sane in a turbulent, interconnected, turbulent world.”  Through them I hope to contribute to a revised and needed reformulation of what psychological health and resiliency are in today’s world — in all realms of life:  intimate relationships, career challenges, engagement with diverse people, and in our responsibilities as  global citizens.

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Your “Life Footprint” And The 4.0 Career

March 30th, 2010
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In a previous post I wrote about the rise of the “4.0” career, and how it contrasts with earlier orientations to work.  In brief, the 4.0 version is an emerging shift towards a broader vision of career “success.”  It includes the desire for new learning, growth and personal meaning from work – increasingly visible themes over the last few decades, and what I’ve called the “3.0” career orientation.

What’s different about the emerging 4.0 career is that it’s an expansion beyond looking for greater meaning and sense of “purpose” through one’s work.  It also includes a desire for impact on something larger than oneself, beyond one’s personal benefit.  It’s becoming visible in the pull men and women report towards wanting to contribute to the common good -  whether it’s through the value and usefulness of a product or service.

The 4.0 career is part of the emerging new business model focused on creating “sustainable” enterprises.  It’s part of what’s known as the new “triple bottom line” — financial, social and environmental measures of success.

In this and in future posts l’ll describe some 4.0 career themes and how men and women illustrate them.  This is important because the transformations now underway in global societies, which became more dramatically apparent following the economic nosedive in September 2008, have tremendous implications for career survival and success.  The unstable, unpredictable new world upon us makes the 4.0 career orientation the path towards both outward success and personal well-being in the years ahead.

As a step towards finding the 4.0 career path, consider this little historical nugget: Read more…

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What Is The “4.0″ Career?

February 10th, 2010
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Some readers have asked me to explain why I have a category labeled “Work and Career ’4.0.’”  Fair enough: A few of these blog posts are tagged that way, but I haven’t described what I mean by that designation.

What I call 4.0 is a shorthand way of describing a new evolution I see in people’s attitudes, behavior and desires about their work and career.  Think of 1.0” as more of a survival orientation to work.  It’s how people think about and engage in their work when they’re in situations of extreme hardship, political upheaval, or within socio-economic conditions that limit their opportunity and choices.  That probably describes the situation for the masses of people throughout most of history, and of course it exists today.  In such situations, just earning enough of a living to survive and support yourself and your family is your target, your criteria of  “success.”  Today, the conflicts that people experience within version 1.0 often concern working conditions, discrimination and limited opportunities for getting onto a career path that can lead to something better.

Version 2.0 emerged with the political and economic environments that gave rise to the modern “career”; that is, mostly within increasingly large, bureaucratic organizations from about the late 1800s into the early 20th Century.  Those organizations required layers of management and administration – white-collar jobs.  Advancement became possible along a defined path, and was available to people who could gain a foothold within it, usually because of educational opportunities and/or social class advantages they were born into.  Seeking recognition, power, status, and material perks from steady advancement define success with Version 2.0.  It still predominates within today’s career culture.  It’s where you find the conditions that generate, for example, work-life conflict, boredom, workplace bullying, hostile management practices, and subtle racial and gender barriers to moving up.

Version 3.0 arose just in the last few decades.  It reflects Read more…

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Dealing With Career And Management Conflicts In Nonprofit Organizations

December 18th, 2009
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  • A social justice advocacy organization is stung by accusations from some of its staff that the leadership doesn’t “walk the walk” when it comes to racial and sex bias. Complaints also include that the organization’s mission has become too diffuse.  Anger and resentment build.
  • A public interest research organization discovers that shared staff commitment to consumer protection doesn’t preclude staff relationship conflicts or complaints about management practices. “We all believe in what we’re doing,” the Director tells me, “so we shouldn’t be having these kinds of problems.”
  • A social service organization is faced with apparent emotional disturbance of a senior staff member. Increasing amounts of management time are spent trying to deal with the person’s declining performance, absenteeism, and behavior toward coworkers. The Executive Director is unsure how to deal with the problem, and asks me “How do we balance compassion with the needs of our agency, in situations like these?”

Sound familiar? I have observed many nonprofit organizations trying to carry out their public interest or social service missions effectively – but within a workplace and cultural environment that gives rise to problems like these.  Such problems reflect an increasingly common, interwoven mixture of personal and organizational conflicts.  Many are similar to those I find in for-profit companies.  But the unique circumstances of nonprofit groups makes knowing what helps – and what doesn’t – critical to maintaining their internal and external success.

Read more…

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Psychologically Unhealthy Management: A Human Rights Violation?

September 27th, 2009
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Four years ago, U.N. Secretary General Kofi Annan appointed Harvard professor John G. Ruggie to be Special Representative on business & human rights. This new mission was charged with investigating human rights abuses by transnational corporations and other business enterprises. Since then, it’s focused on such areas as discrimination, pesticide poisoning, child labor, drinking water contamination, sexual abuse, and the displacement of indigenous peoples.

But I think another, largely overlooked category of corporate behavior deserves inclusion as a human rights violation:  Management practices that damage the mental health of a company’s own employees.

 Unhealthy management and leadership harms employees and, therefore, their work performance.  Most everyone is familiar with the damaging effects of abusive, hostile, arrogant and narcissistic bosses; of manipulative or deceitful leadership behavior, often directed by senior management towards each other; workaholic demands that result in burnout and diminished productivity; intimidation and threats, subtle and overt; public denigration and humiliation; destructive political maneuvering and closet discrimination.  The list goes on.

Typical consequences for individuals include depression, rage, severe stress or anxiety, withdrawal, paranoia and, increasingly, lawsuits.

As a consultant to business leadership and a psychotherapist for 30 years, I’ve helped people at both end of the spectrum — from the mailroom to the corporate suite — deal with the consequences.  Moreover, I’ve seen an increase of such practices since the economic meltdown began in September 2008.

Unhealthy leadership and the culture it spawns Read more…

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