It’s increasingly evident that business leaders who are capable of experiencing and demonstrating such qualities as empathy, compassion, and humility have greater success. Research as well as direct business experience confirms this. One recent example is a study of 1500 leaders and their employees. It found that humble leaders, who have increased self-awareness and insight, receive greater commitment and performance from their employees.
According to the research findings, “Leaders with a strong self-insight demonstrate a good understanding of their own needs, emotions, abilities and behavior. On top of that, they are proactive in the face of challenges.” The study found that when employees experience this type of leadership, it has a positive effect, and that’s especially true when the leader is humble.
More broadly, other research in recent years indicates that the capacity for compassion and empathy are innate, and it can be strengthened through conscious effort and focus. These capacities reflect letting go of ego-driven attitudes and behavior; and they enhance positive, effective relationships. We are now seeing evidence that they are linked with greater business success, especially in the form of increased competitive advantage. For example, founder/CEO of Virgin Group, Richard Branson has pointed out that “In business… companies that want to survive…are smart enough to know that caring and cooperation are key.”
Today’s organizations require what the New York Times columnist Adam Bryant has described as a “quick and nimble” management culture. This, in turn, requires leaders to let go of focusing so much on themselves; to let go of the “alpha male” role, as Georg Vielmetter of the Hay Group has called it. Then, they are more able to engage with diverse employees, and from a more humble perspective. Vielmetter pointed out that “The time of the alpha male — of the dominant, typically male leader who knows everything, who Continue reading